Terms of Use and Privacy Policy

 
 

Terms of Use and Privacy Policy

 
This Agreement was last modified on October 2, 2018
 
At the Kickback Shack® Co. we understand how important it is to protect your personal information. We want to make sure every customers experience is safe and secure. With that in mind, we have developed these Terms of Use and Privacy Policy to outline our guidelines for the collection and use of personal information.

Who is the Kickback Shack® Co.?

The Kickback Shack® Co. (“us”, “we”, or “our”) operates www.kickbackshack.com (the “Site”). This policy applies to the www.kickbackshack.com and all of its named operations and divisions.

What Information does the Kickback Shack® Co. Collect and How is it Used?

At the Kickback Shack® Co., we collect two types of information: Personal Information and Non-Personal Information.

Personal Information typically includes your name, address, phone number, and e-mail address. You can always choose not to provide us with any of your personal information. However, if you make this choice we may not be able to provide you with the product, service, or information that you requested.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. We may use your personal information for a number of different purposes, for example to:

  • Fulfill requests for products, services or information;
  • Provide customer services;
  • Administer contests or promotions;
  • Offer new products and services;
  • Improve and Measure the effectiveness of our Website or our marketing endeavors; and
  • Tailor our online or on-site offerings to your preferences.

Non-Personal Information does not identify you as an individual. For example, we may ask you for your postal code to assist us with planning our advertising and promotional efforts.

Implied Consent

In some cases, your consent is implied if we ask you to provide personal information with a stated purpose. For example, we can only deliver the product you have purchased if you provide us with your address and phone number.

Express Consent

In other cases, we will ask you to give your express consent to use your personal information to advise you of products or services that may be of interest. You always have the opportunity to “opt out” of having your information used for this purpose.

Withdrawing Your Consent

If you have “opted in” or subscribed to one of our newsletters or mailing lists, we will always provide you the opportunity to “opt out” or unsubscribe. For example, each e-mail we send you will tell you how to decline further e-mail.

Information Kickback Shack® Co. Collects from You

On-Site Purchases

When you purchase a Kickback Shack® Co. product or service, you may need to provide us with contact and payment information (such as credit card information) so that we can process your request. Examples where we need contact information include delivery of products, mailing of your product, and return requests. If we collect this information, we may also ask for your consent to use this information to send you promotional information on products and services.

Our Website

While using our Website, you may be asked to voluntarily provide certain personal information (such as your name, email address, postal address, telephone number, or credit card information). We use this information to complete your transaction and to apply for access to certain special features and functions of the Site. If you choose not to provide requested personal information, you will not be able to use certain features of the Site and you will not be able to engage in transactions through the Site.

With any of the services on our Site, we may also use your personal information to contact and correspond with you and to respond to your inquiries. With your consent, we may send to you, from time to time, email or other communications regarding goods or services we believe will interest you.

Sign-Up for Newsletters or Updates

Kickback Shack® Co. also offers an e-newsletter. You can choose to subscribe by visiting our Site and providing your email to us. After enrolling we will collect your contact information (such as name and e-mail address). This information will only be used to send you the newsletter.

Participate in Sweepstakes, Contest, Promotions, or Surveys

We may offer sweepstakes, contests, and other promotions (any, a “Promotion”) through the Site, or through one of our social media pages that may require registration. By participating in a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice and likeness in advertising associated with the Promotion. If you choose to enter a Promotion, Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winner’s list.

Information Kickback Shack® Co. Collects Automatically

Like many other Websites, we automatically collect certain non-personal information regarding Website users that does not identify you. Examples include the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Website, the Internet address of the Website from which you linked directly to the Website, the operating system you are using, the sections of the Website you visit, the Website pages that are read and images viewed, and the content you may download from the Website.

This non-personal information is used for Website and system administration purposes and to improve the Website.

Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a Website and stored on your computer’s hard drive.

Like many Websites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Tracking Information

We may use non-personal information to compile tracking information reports regarding Website user demographics, Website traffic patterns, and Website purchases, and then provide those reports to advertisers and others. None of the tracking information in the reports can be connected to the identities or other personal information of individual users. We may also link tracking information with personal information voluntarily provided by Website users. Once such a link is made, all of the linked information is treated as personal information and will be used and disclosed only in accordance with this Policy.

Links to Other Websites

Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. The Kickback Shack® Co. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services.

We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.

Does the Kickback Shack® Co. disclose the Information it Collects?

The Kickback Shack® Co. does not sell your personal information. However we may share your information with third parties acting on our behalf or as permitted or required by law.

Information You Disclose Publicly.

User Content and Public Information – The Site may permit you to submit ideas, photographs, videos, audio recordings, questions, comments, suggestions or other content, including Personal Information (collectively, “User Content”), on blogs and message boards, product reviews and other public forums. We or others may store, display, publish, distribute or otherwise use User Content online or offline in any media or format and may or may not attribute the User Content to you. Others may have access to this User Content and may have the ability to share it with third parties. Please note that the Kickback Shack® does not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available on the Site or what others do with information you share with them on the Site.

Name and Likeness – We may also publish your name, voice, likeness and other Personal Information that is part of your User Content, and we may use the content, or any portion of the content, for advertising, marketing, publicity and promotional activities. By connecting with the Kickback Shack® through our social media pages or accounts, or by posting content using Kickback Shack® -created hashtags or other identifiers, you are providing your consent for Kickback Shack® to use any Personal Information or other content you submit or make available through such sites for marketing and promotional purposes, including, but not limited to, incorporation into our marketing materials, without further notice or compensation.

Legal Disclosure

The Kickback Shack® Co. may disclose your information as permitted or required to by law.

Security

The security of your personal information is a high priority for the Kickback Shack® Co. We maintain appropriate safeguards and current security standards to protect your personal information, whether recorded on paper or captured electronically, against unauthorized access, disclosure, or misuse.< Although we cannot take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of data by a third party, we take reasonable precautions to prevent such unfortunate occurrences. How Can I Verify My Information?

You can check your information to verify, update, or correct it, and to have any obsolete information removed.

You can also ask to review any of the information that we have retained, how we have used it, and to whom we have disclosed it at any time by contacting us at info@kickbackshack.com. Subject to certain exceptions prescribed by law, and provided we can authenticate your identity, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.

You can also ask us to change your preferences regarding how we use or disclose your information, or let us know that you do not wish to receive any further communication from us.

When is My Information Removed?

We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Policy that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Changes To This Privacy Policy

The Kickback Shack® Co. may update this Policy from time to time. We will notify you of any changes by posting the new Policy on the Site. You are advised to review this Policy periodically for any changes.

Return/Exchange Policy

Please email customer service at info@kickbackshack.com to process returns. At this time, Kickback Shack® Co. does not accept online exchange requests. However, you can: RETURN YOUR ORDER FOR A REFUND, then CONTACT US TO PLACE A NEW ORDER. Include your order number and return items and we will provide you with a RMA (Return Merchandise Authorization).

Contact Us to Place A New Order

  • Your new order is eligible for free standard shipping.
  • We will bill and ship your order right away if it is in stock.
  • We will process your refund when we receive your return.

Returns

lf you are returning an item for a refund, please be aware that you will be refunded for the price of the item(s) only. Original shipping charges and return shipping charges will not be refunded. Please note that it can take up to 10 business days for the credit to appear on your bank statement.

  • Refund within 30 days of original sale
  • Returned / exchanged items must be unwashed, unworn or defective. Items that fail to meet this criteria will be sent back.
  • Please ensure all items have their original tags on them.
  • Items sold within the United States may be returned. No international shipments, including Canada.
  • Sale or Clearance items are final sale and not eligible for a return/exchange.

Shipping Charges on Exchanges or Returns

Shipping charges on exchanges or returns are the responsibility of the customer. When you ship a product to us for a return / exchange please provide a tracking number to info@kickbackshack.com. If your item is lost in transit during the return/ exchange process the Kickback Shack® Co. will not be responsible.

Intellectual Property

The Site and its original content, features and functionality are owned by the Kickback Shack® Co. and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

How Can I Contact the Kickback Shack® Co.?

The Kickback Shack® Co. is responsible for all personal information under its control. If you have any questions, concerns or complaints about the privacy policies please contact us at the below:

Kickback Shack® Co.
Attention: Terms of Use and Privacy Policy
info@kickbackshack.com

We will respond to your request or investigate your concern as quickly as possible.